Privacy Policy

CM Painting (a DBA of CM Construction LLC) operates this website at cmpaintersca.com to help homeowners in Riverside County and San Diego County request painting estimates. This page explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you submit a quote request or contact us, we collect:

• Name
• Email
• Phone number
• City and ZIP code (when provided)
• Project details you choose to include

We also collect technical information your browser sends automatically: IP address, user agent, pages visited, referring URL, and click identifiers from ad platforms (e.g., fbclid).

How We Use It

We use this information to:

• Reply to your quote request and schedule walk-throughs
• Follow up on active or recent projects
• Improve our service and the way we explain it on this site
• Measure which marketing channels actually drive customers

We do not sell your personal information.

Sharing With Third Parties

We share data with a small set of service providers and platforms required to run the business:

• Email and form delivery (Formspree, our inbox provider) so we receive your submission.
• Hosting and analytics (Vercel, Vercel Analytics) so the site runs and we can see basic traffic patterns.
• Meta (Facebook / Instagram) via Meta Pixel and the Meta Conversions API, so we can measure which ads result in inquiries. Identifying fields sent to Meta (email, phone, name, city, ZIP) are SHA-256 hashed before transmission.

We never sell, rent, or trade your personal information.

Cookies and Tracking

This site uses cookies and tracking pixels for two purposes:

• Operational — necessary cookies that keep the site functioning.
• Marketing measurement — Meta Pixel, which sets cookies (e.g., _fbp, _fbc) to attribute ad clicks to inquiries.

You can block cookies in your browser settings or use a privacy-focused browser. The form will still work without tracking cookies enabled.

Your Rights (CCPA)

If you live in California, you have the right to:

• Know what personal information we have about you.
• Delete the personal information we hold about you, subject to legal record-keeping requirements.
• Opt out of sale of personal information — we don't sell personal information, but you have this right by law.
• Non-discrimination for exercising any of these rights.

To exercise any of these rights, email office@pipedreamplumbingco.com with the subject line “Privacy Request” and tell us which right you're exercising. We'll verify your identity and respond within 45 days as required by law.

Data Retention

We keep customer information as long as we have an active or recent relationship with you, plus a reasonable record-keeping period for taxes, warranty, and accounting purposes — typically up to 7 years from the last interaction. After that, we delete or de-identify the data.

If you ask us to delete your information sooner, we will, except where law requires us to retain certain records.

Children's Privacy

This site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through our site, email us and we'll delete it.

Updates to This Policy

We may update this policy as our practices change. The Effective Date at the top of this page reflects the latest revision. Material changes will be reflected here; continued use of the site after changes means you accept the updated policy.

Contact Us

Privacy questions or requests:

Email: office@pipedreamplumbingco.com
Mail: CM Painting (DBA of CM Construction LLC), Riverside, CA